Shipping policy
At Geoma.shop, we aim to make delivery simple, reliable, and convenient for our customers.
We currently offer free shipping throughout the United Kingdom.
1. Shipping Area
We currently ship to addresses within the United Kingdom only.
We do not currently offer international shipping.
2. Shipping Cost
Free shipping is available on all eligible orders delivered within the United Kingdom.
There are no additional standard shipping charges at checkout.
3. Order Handling Time
Our standard handling time is:
1–3 business days
Handling time is the time required to process, prepare, and dispatch your order after your payment has been successfully received.
Orders are normally processed during our business days.
Orders placed during weekends or public holidays may begin processing on the next business day.
4. Delivery Time
After your order has been dispatched, estimated delivery is:
1–2 business days
Delivery times are estimates and may vary depending on your delivery address, courier availability, weather, public holidays, and other circumstances outside our reasonable control.
The estimated delivery time does not include the 1–3 business day handling period.
Estimated Total Time
Handling: 1–3 business days
Delivery: 1–2 business days
Estimated total: approximately 2–5 business days
These are estimates and are not guaranteed delivery dates.
5. Order Tracking
Where tracking is available, we will provide tracking information after your order has been dispatched.
You can use the tracking information provided to monitor the progress of your delivery.
If you have not received tracking information when expected, please contact us.
6. Delivery Address
Please make sure your delivery address is complete and accurate when placing your order.
Geoma.shop is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
If you notice an error in your delivery address after placing an order, contact us as soon as possible:
Email: Support@Geoma.shop
Phone: +44 1206 291307
We will do our best to update the address before the order is dispatched.
7. Delayed Deliveries
Although most orders are delivered within the estimated timeframe, delays can occasionally occur because of circumstances outside our control.
These may include:
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Courier delays
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Severe weather
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Public holidays
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Transport disruption
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Incorrect or incomplete delivery information
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High delivery volumes
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Other circumstances outside our reasonable control
If your order has not arrived within the expected timeframe, please contact us so we can assist you.
8. Damaged Packages
If your order arrives visibly damaged, please contact us as soon as possible.
Where appropriate, please provide photographs of the packaging and the product so that we can investigate the issue and assist with the appropriate resolution.
9. Missing Deliveries
If your order is shown as delivered but you have not received it, please contact us promptly.
We may ask you to confirm your delivery address and provide any relevant information needed to investigate the delivery with the courier.
10. Returns
We offer a 60-day return period for eligible purchases.
For information about returning a product and receiving a refund, please see our Returns & Refund Policy or contact us at:
Nothing in this Shipping Policy affects your statutory consumer rights under applicable UK law.
11. Contact Us
If you have any questions about shipping or delivery, please contact us:
Geoma.shop
55 Ratcliffe Court
Colchester
United Kingdom
Email: Support@Geoma.shop
Phone: +44 1206 291307