Terms of service
Welcome to Geoma.shop. These Terms of Service govern your use of our website and the purchase of products from our online store.
By accessing or using Geoma.shop, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. About Us
Geoma.shop
55 Ratcliffe Court
Colchester
United Kingdom
Email: Support@Geoma.shop
Phone: +44 1206 291307
We sell televisions and related products through our online store.
2. Using Our Website
You agree to use our website only for lawful purposes and in a way that does not:
-
Violate applicable laws or regulations
-
Attempt to gain unauthorised access to our website or systems
-
Interfere with the operation or security of our website
-
Submit false, misleading, or fraudulent information
-
Use our website for fraudulent or abusive purposes
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our customers, business, or website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.
However, product images may vary slightly from the actual product due to screen settings, photography, lighting, or manufacturer updates.
If we discover an important error in a product description, specification, availability, or price, we may contact you to correct the information before fulfilling the order.
4. Prices
All prices displayed on our website are shown in British pounds sterling (GBP) unless otherwise stated.
Prices may change from time to time. A price change will not affect an order that we have already accepted, except where an obvious pricing error has occurred.
We make reasonable efforts to ensure that displayed prices are accurate.
5. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After placing your order, you may receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.
An order is accepted when we confirm that it has been accepted for processing and fulfilment.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
-
A product is unavailable
-
There is an obvious pricing or product information error
-
We suspect fraudulent or unauthorised activity
-
We are unable to verify information necessary to fulfil the order
-
Delivery to the provided address cannot reasonably be completed
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
6. Payment
Payment must be successfully completed before an order can be processed and dispatched.
Payments may be processed through third-party payment providers available at checkout.
We do not normally have access to or store your complete payment card details.
7. Delivery
We currently ship orders within the United Kingdom only.
Free shipping is provided on eligible orders.
Our estimated handling time is 1–3 business days.
Once an order has been dispatched, delivery is generally expected within approximately 1–2 business days, although delivery times may vary depending on the courier, destination, weather, public holidays, or other circumstances outside our reasonable control.
Delivery estimates are not guaranteed unless expressly stated otherwise.
We will provide available tracking information where applicable.
8. Delivery Address
Customers are responsible for providing an accurate and complete delivery address when placing an order.
If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery arrangements may be required.
Please contact us as soon as possible if you need to correct your delivery information.
9. Returns and Refunds
We offer a 60-day return period for eligible purchases.
If you wish to return an item, please contact us at:
Returns must comply with our Returns & Refund Policy.
Where a return is accepted, we will provide instructions regarding the return process.
Nothing in these Terms limits or excludes any consumer rights that cannot legally be excluded under applicable UK law.
10. Faulty, Damaged, or Incorrect Items
If your product arrives damaged, faulty, or different from the product you ordered, please contact us as soon as reasonably possible.
Please provide your order information and, where appropriate, photographs or other information that may help us investigate the issue.
We will assess the issue and provide an appropriate solution in accordance with applicable consumer law and our Returns & Refund Policy.
11. Consumer Rights
If you are a consumer, nothing in these Terms is intended to limit or remove rights that you have under applicable UK consumer protection laws.
Your statutory rights remain unaffected.
12. Order Cancellation
Where applicable, consumers may have cancellation rights under UK consumer protection legislation.
Details of our cancellation, returns, and refund procedures are provided in our Returns & Refund Policy.
Certain products or circumstances may be subject to legal exceptions.
13. Intellectual Property
All content on Geoma.shop, including text, graphics, logos, images, designs, website layout, and other materials, is owned by or licensed to us unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit our website content without appropriate permission.
14. Third-Party Services
Our website may use third-party services such as payment providers, delivery providers, analytics services, advertising services, or other Shopify-supported services.
These third parties may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party services.
15. Website Availability
We aim to keep Geoma.shop available and operating properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
We may temporarily suspend or restrict access to the website for maintenance, security, updates, or other operational reasons.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Subject to applicable law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
For consumers, nothing in these Terms affects your statutory rights or any legal protections that cannot be excluded or limited.
17. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
-
Severe weather
-
Natural disasters
-
Transport disruption
-
Courier delays
-
Strikes or industrial action
-
Government restrictions
-
Power or internet failures
-
Cybersecurity incidents
-
Other events that could not reasonably have been prevented or anticipated
We will take reasonable steps to minimise the effect of such events.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.
Please review our Privacy Policy before using our website or placing an order.
19. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.
The latest version will always be published on this page.
The updated date at the top of this page indicates when these Terms were last revised.
20. Governing Law
These Terms are governed by the laws applicable in the United Kingdom.
If you are a consumer, you may also have rights under the mandatory consumer protection laws applicable in your place of residence.
21. Contact Us
If you have questions about these Terms, your order, a product, delivery, or our services, please contact us:
Geoma.shop
55 Ratcliffe Court
Colchester
United Kingdom
Email: Support@Geoma.shop
Phone: +44 1206 291307